Quality

RKD’s Quality Management Systems have been independently certified to the internationally-recognised ISO 9001:2008 standard by Certification Europe.

The wide scope of our certification encompasses RKD’s architectural design and project management services as well as the administrative and financial functions necessary to support those services.

RKD actively promotes a culture in which the focus is on enhancing customer satisfaction by providing quality service while achieving continuous improvement throughout the organisation. Our people possess skills and experience that ensure competence at all levels within the company, competence which is further enhanced through Continuous Professional Development. Each person understands that quality begins with a clear understanding of our clients’ needs and continues long after handover. By placing the emphasis on effective communication, both internally and externally, we chart the quality process along a course that firstly satisfies client wishes and subsequently exceeds quality expectations.

rkd architects about quality